• We currently ship all over Pakistan.

• Orders are processed within 1–2 working days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

• Estimated delivery time is 3–4 working days, depending on your location.
• Delivery to remote areas may take a little longer.

• Flat shipping rate: PKR 250 on all orders across Pakistan.

We accept:

• Cash on Delivery (COD)
• JazzCash
• EasyPaisa
• Bank Transfer (if applicable)

• Once your order has been dispatched, you will be provided with a tracking number (where available) so you can track your shipment.

• Please ensure that your shipping address and phone number are correct when placing your order.
• Lily & Lace by Rumsha is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

Although we aim to deliver every order within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier service issues, or other unforeseen circumstances.

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of receiving your parcel. Kindly provide your order number along with clear photos or videos so we can assist you promptly.

For any questions regarding your order or shipping, please contact us:
Phone/WhatsApp: +92 309 5799774